The Value of Functional Fluency and TIFF in Coaching

The Value of Functional Fluency and TIFF in Coaching


What effective coaches do:

  • Inspire and support people to succeed in their endeavours
  • Take into account our clients’ needs and relate them to their aspirations
  • Stay realistic and help clients to do likewise
  • Raise self-awareness and boost confidence
  • Help clients focus on a practical pathway for achieving their goals

An article featured in ‘The Psychologist’ (BPS Magazine – August 2014), asked the question “Does executive coaching work?”  It concluded that the key active ingredients to success are:

  • Building rapport – which is task focussed with clear, achievable outcomes
  • Action oriented – which strengthens the relationship
  • Ignite and maintain a clients’ motivation over time.

Using Functional Fluency can help:

  • As a model for mapping patterns of communication
  • As a framework for learning how to build positive and effective relationships
  • With a focus on what already works well and how to develop it – as in Appreciative Inquiry and Solution Focus approaches.

The Functional Fluency model derives from Transactional Analysis theory.  It maps out a range of fundamental social behaviours, and provides a framework for learning how to use energy more effectively by responding more and reacting less.   The model’s originator, Susannah Temple, won the international Eric Berne Memorial Award in 2014 for Functional Fluency.

The Temple Index of Functional Fluency (TIFF©) personal development tool offers practical self-awareness of how to increase functional fluency.  It brings self-confidence, an ability to stay grounded under pressure, and skill in tuning in to others with empathy and creativity.  

Each unique TIFF Profile is co-created during a feedback session with a licensed TIFF Provider, to fully explore the questionnaire results and prepare an action plan, to acknowledge and further develop strengths and to change those behaviours that are counter-productive.

“I learnt from my TIFF profile that I have many positive strengths, which substantially increased my self-confidence.  My negative behaviours came as no surprise to me, and I have already planned how to work on these using the Functional Fluency framework.” (Coaching client)

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We use our blog to refect on how Functional Fluency and TIFF is being used, and how it can be developed further, across the broad spectrum of situations where building more effective relationships is valuable.

Blog posts
Fluent Self Newsletter - October 2017
Fluent Self Newsletter - July 2017
Google in-house coaches are using TIFF personal development tool
The Value of Functional Fluency and TIFF in Coaching
The Human Face of The Productivity Problem
TIFF as a tool for our time
Effective Sales Skills - vital for business success
What Makes a Good Life? It's Good Relationships
TIFF – the ‘actometric’ in a psychometric world
Developing Leaders Requires a Change of Approaches
Taking Action on the Health and Wellbeing Agenda
Fluent Self Newsletter - April 2016
Functional Fluency & TIFF Developing in South Africa and India
Are you a 'Lighthouse Parent'?
Fluent Self Newsletter - August 2016
Struggling with Empty Nest Anxiety?
'Functionally Fluent Leaders' workshop at Staff Developers Conference
Bringing Up Children Well
Fluent Self Newsletter - October 2016
Business Owners – how to have a good Christmas
Functional Fluency is making a difference in schools
Fluent Self Newsletter - December 2016
First TIFF Provider Licensing training in India
Enhancing the Effectiveness of Academic Support for Students
Building Teams that Work Well
Fluent Self Newsletter - March 2017
Functionally Fluent Leadership
Teachers in South Africa enjoy a Functional Fluency introductory workshop
How's Your Team Working?
Follow the Leader
Fluent Self Newsletter - February 2018
Supreme Leaders vs Effective Leaders
Improve Productivity by Being in Charge Effectively
Using Functional Fluency for Reflective Practice as a Trainer/Facilitator
How Resilient Are You?
Looking after our mental wellbeing with Functional Fluency
Fluent Self Newsletter - May 2018
Mental Health at Work - British Chambers of Commerce Study
'Transactional Analysis in the Age of Uncertainty' Conference