The Human Face of The Productivity Problem

The Human Face of The Productivity Problem

LSE research economist on productivity and innovation Anna Valero said “Businesses talk about profit margins but not necessarily about how productive each worker is and how to make them more productive. If they did then they’d see their profits starting to rise.” (HR Magazine July 2015 – The Productivity Problem)

The CMI Management 2020 report, which interviewed MPs, CEOs and academics, found that most important to boosting productivity was managers having better soft skills. Managers are responsible not only for managing employees but engaging them too.  How managers behave is important, in terms of expectations, boundaries, support and encouragement.

The Functional Fluency model provides a framework for managers to learn positive ways of being in charge, by balancing guiding and directing with responding to people’s needs.  Employees benefit from managers setting clear, consistent boundaries to empower individual success, rather than belittling or controlling; and from providing understanding and encouragement to support development, rather than being over-tolerant or trying to do it all themselves.

The Temple Index of Functional Fluency (TIFF) personal development tool provides a unique profile, helping managers to:

  • Enhance self-awareness, acknowledge and develop positive behaviours, and transform negative ones.
  • Use authority so that everyone benefits
  • Give honest feedback in a constructive way
  • Rebalance energy and so reduce stress
  • Develop an atmosphere of trust and cooperation that optimises individual and team productivity

“Functional Fluency promotes and challenges us to be personally effective and to set a good example using positive communication with others.  The outcome is a positive working environment, with less stress and people producing more and better.”  (Manager, OELAN)

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We use our blog to refect on how Functional Fluency and TIFF is being used, and how it can be developed further, across the broad spectrum of situations where building more effective relationships is valuable.

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Fluent Self Newsletter - October 2017
Fluent Self Newsletter - July 2017
Google in-house coaches are using TIFF personal development tool
The Value of Functional Fluency and TIFF in Coaching
The Human Face of The Productivity Problem
TIFF as a tool for our time
Effective Sales Skills - vital for business success
What Makes a Good Life? It's Good Relationships
TIFF – the ‘actometric’ in a psychometric world
Developing Leaders Requires a Change of Approaches
Taking Action on the Health and Wellbeing Agenda
Fluent Self Newsletter - April 2016
Functional Fluency & TIFF Developing in South Africa and India
Are you a 'Lighthouse Parent'?
Fluent Self Newsletter - August 2016
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Fluent Self Newsletter - October 2016
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Functional Fluency is making a difference in schools
Fluent Self Newsletter - December 2016
First TIFF Provider Licensing training in India
Enhancing the Effectiveness of Academic Support for Students
Building Teams that Work Well
Fluent Self Newsletter - March 2017
Functionally Fluent Leadership
Teachers in South Africa enjoy a Functional Fluency introductory workshop
How's Your Team Working?
Follow the Leader
Fluent Self Newsletter - February 2018
Supreme Leaders vs Effective Leaders
Improve Productivity by Being in Charge Effectively
Using Functional Fluency for Reflective Practice as a Trainer/Facilitator
How Resilient Are You?
Looking after our mental wellbeing with Functional Fluency
Fluent Self Newsletter - May 2018
Mental Health at Work - British Chambers of Commerce Study
'Transactional Analysis in the Age of Uncertainty' Conference