Terms and Privacy

Privacy Policy

At The Fluent Self CIC we are committed to safeguarding and preserving the privacy of our clients. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our websites.

We update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In providing our services to you we may collect the following information:

1. name and job title and other details about your career

2. contact information including email address

3. other information relevant to client requirements for the purpose of delivering our services

In running and maintaining our websites and the applications that run upon it we may collect and process the following data about you:

1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data

2. Information provided voluntarily by you; for example, when you register for information

3. Information that you provide when you communicate with us by any means

Use of Cookies

Cookies provide information regarding the computer used by a visitor. (A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. )

We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. Using cookies means that you may not have to enter your login details every time you visit secure parts of the website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done by activating the reject cookies setting on your computer.

Use of Your Information

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.

We will not disclose information about you to third parties unless required to do so in order to respond to your enquiry, or if required by law.

Storing Your Personal Data

In operating our websites and associated applications the data we collect is stored in locations within the European Union, and in compliance with the relevant international standards. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Links to other websites

On occasion we include links to third products or services on our websites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Controlling your personal information

If you send us your personal information and you do not wish it to be used for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the contact details below. We will not sell, distribute or lease your personal information to third parties and we will not send you promotional information about third parties.

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information and we will promptly correct any information found to be incorrect.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.

The Fluent Self CIC registered office:

Hawthorn Cottage, Lower Tregongeeves, Polgooth, St Austell, Cornwall, UK,  PL26 7AX