Effective Sales Skills - vital for business success

Effective Sales Skills - vital for business success

Sales skills are cited by business owners and CEOs as those that most contribute to success

(“The Only Skill Every Professional Needs” – Jeff Haden, Inc Magazine, July 2015)

Effective sales skills are communication skills – vital for us all to work well.  Picking up leads, landing customers, developing connections and leading teams are all about building effective relationships.

Improve your sales skills with the Temple Index of Functional Fluency (TIFF©) personal development tool.  The Functional Fluency model provides a practical framework to enhance self-awareness, develop your strengths and transform behaviour that is counter-productive.

With TIFF you learn how to:

  • Express yourself confidently and considerately
  • Avoid misunderstandings
  • Negotiate win-win transactions
  • Empower and support others


“TIFF allowed me to see myself differently and more positively.  It transformed my ideas as to how I reacted to criticism.  I have already seen improvements in how I relate to staff, suppliers and customers.”  (Small business owner in the food industry)

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We use our blog to refect on how Functional Fluency and TIFF is being used, and how it can be developed further, across the broad spectrum of situations where building more effective relationships is valuable.

Blog posts
Fluent Self Newsletter - October 2017
Fluent Self Newsletter - July 2017
Google in-house coaches are using TIFF personal development tool
The Value of Functional Fluency and TIFF in Coaching
The Human Face of The Productivity Problem
TIFF as a tool for our time
Effective Sales Skills - vital for business success
What Makes a Good Life? It's Good Relationships
TIFF – the ‘actometric’ in a psychometric world
Developing Leaders Requires a Change of Approaches
Taking Action on the Health and Wellbeing Agenda
Fluent Self Newsletter - April 2016
Functional Fluency & TIFF Developing in South Africa and India
Are you a 'Lighthouse Parent'?
Fluent Self Newsletter - August 2016
Struggling with Empty Nest Anxiety?
'Functionally Fluent Leaders' workshop at Staff Developers Conference
Bringing Up Children Well
Fluent Self Newsletter - October 2016
Business Owners – how to have a good Christmas
Functional Fluency is making a difference in schools
Fluent Self Newsletter - December 2016
First TIFF Provider Licensing training in India
Enhancing the Effectiveness of Academic Support for Students
Building Teams that Work Well
Fluent Self Newsletter - March 2017
Functionally Fluent Leadership
Teachers in South Africa enjoy a Functional Fluency introductory workshop
How's Your Team Working?
Follow the Leader
Fluent Self Newsletter - February 2018
Supreme Leaders vs Effective Leaders
Improve Productivity by Being in Charge Effectively
Using Functional Fluency for Reflective Practice as a Trainer/Facilitator
How Resilient Are You?
Looking after our mental wellbeing with Functional Fluency
Fluent Self Newsletter - May 2018
Mental Health at Work - British Chambers of Commerce Study
'Transactional Analysis in the Age of Uncertainty' Conference